Original article can be found at - Inbound Logistics April 2019
As the world moves to a more connected environment each day, the transportation industry has been forced to evolve along with it. Shippers and carriers, suppliers, and the intermediaries who coordinate between them have seen exponential growth over the last several years. The trends for 2018 and the years ahead look promising for licensed freight brokers and the customers they serve, but there are several areas of change of which they must be aware. Below are the most prominent changes coming to the freight and transportation industry this year.
Definition of a Freight Broker – A freight broker is a company or individual who acts as a middle man between the transport service provider and the customer. Freight brokers do not actually provide the truck or the shipping, but instead they provide essential services that will help the shipper identify the best freighting company.
Freight transported in the U.S is transported by trucks 70% of the time, and the trucking industry has an expected growth of 25% over the next decade.
Having spent nearly 25 years of my life in the transportation industry, I have had the chance to meet with literally thousands of customers. Invariably, when the topic of freight brokers comes up, I regularly hear some passionate explanation of an unpleasant experience the shipper had at some point with a freight broker.